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Shipping & Handling:
We offer multiple shipping methods including UPS Ground, 2 Day or Overnight. With UPS, most of our orders can be delivered within 3 business days. Please check out the UPS ground shipping map below to see when you can expect to get your order. We offer you the convenience to calculate shipping charge before you place the order but more than $100 order is for free shipping within U.S.A. by UPS Ground only except some of heavy meterial .
Please use our online tool to calculate shipping cost after you place items in the shopping cart.
Shipping Time: For orders placed before 5:00pm EST, we will ship out the same day if everything in the order is in stock. For orders placed after 5:00pm EST, we will try, but not committed, to ship express orders including UPS 2 Day, and Overnight on the same day. All other orders will be shipped out Same day. For 2 day or Overnight Saturday delivery, please call us to discuss before order is placed.
All UPS or USPS delivery terms are determined by the carriers. Their stated days of delivery refer to business days, excluding weekends and holidays. In some areas, some services may not be available.
Suggestions: We find it faster and more economical using USPS Priority Mail (compared to UPS Ground) to ship orders to the following states: Hawaii, Alaska, California, Oregon and Washington. USPS Priority Mail usually takes 2 to 3 days while UPS Ground will take 4 to 5 days.
FedEx Ground Shipping Transit Time Map:
The following map shows the approximate ground transit time from Marble & Granite Tools to different regions of the United States:
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Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times. For service availability and to calculate the delivery time for a package shipped between a specific origin and destination worldwide
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Buyer Responsibility
* Please provide us with an accurate shipping address.
* We are not responsible for deliveries to an incorrect address, and will charge UPS address correction fees.
* We are not responsible for item left at your front door.
* Check your package before signing it, refuse the package if it looks like it was damage by shipper!
NO International shipping , Sorry
Return Policy:
1. All returns must be authorized prior to shipment. Please call us 1-718-514-0077 or email us marblegranitetools@gmail.com to arrange return or exchange.
2. All returns are permitted within 15 days from the date of receipt of merchandise. Returned merchandise will be accepted by Applied Diamond Tools only if the items are in resalable condition.
3. All return items must be shipped prepaid and contain copy of original invoice.
4. Please send return items to:
Marble & Granite tools
Returns Department
22-41 College point blvd
College point , Ny11356
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